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 Tel: +61 8 9325 3341 or Contact us |
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 Download 2008/09 Brochure |
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Cancellation and Refund PolicySecurity DepositFrom 6 to 20 passengers: A 10% non-refundable deposit is required within one week of booking the cruise. More than 20: A 10% non-refundable deposit is required within one week of booking the cruise. The security deposit is to guarantee your booking. Without this deposit, your cruise cannot be confirmed and your seats may be allocated to other groups. Final Payment & Confirmation of Numbers Up to 20 passengers: Final payment is due one week prior to cruise. More than 20: Final payment is due two weeks prior to cruise. Cancellation or Changing Passenger Numbers. Less than 6 passengers: If 24 hours notice is given, no cancellation fees apply. From 6 to 20: With one week's notice, full refund given less security deposit. Less than one week's notice will attract a 50% cancellation fee. More than 20: Two weeks' notice, full refund given less security deposit. Less than two weeks' notice will attract a 50% cancellation fee. For groups of six or more, Captain Cook Cruises will allow full refunds if:
Where a price that is lower than Captain Cook Cruises' standard price is quoted for a group, if the number of people attending falls below the quota for a group discount, Captain Cook reserves the right to increase the price to the rate applicable to the number of people traveling. |
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