12/07/21

There are no longer any capacity restrictions throughout Western Australia. If you are traveling with us we will no longer require mask-wearing onboard our vessels. At boarding, proof of registration through the Safe WA app must be shown to the crew, alternatively manual registers will also be available. We recommend that you continue to practice safe hygiene and if you/or anyone in your travel party feel unwell please do not travel.

06/07/21

Transitional restrictions are in effect from 12.01am today, Tuesday until 12.01am Monday, 12 July 2021 for Perth and Peel. 

If you are traveling with us over this time, we recommend that you observe social distancing in line with the 2sqm rule and practice safe hygiene. At boarding, proof of registration through the Safe WA app must be shown to the crew, alternatively manual registers will also be available. Wearing masks will be compulsory to board and must stay on where social distancing is not possible.

2/07/21

Captain Cook Cruises WA services suspended due to government-imposed restrictions from 3rd July 2021 to 9th July 2021.

Following the recent State government advice issued today, 2nd July 2021, despite lock down finishing, all Swan River Cruises with Captain Cook Cruises WA will continue to be suspended until 9th July 2021, pending further government advice. We apologise for any inconvenience but the capacity limits prohibit the cruises going ahead until Friday, July 9th 2021.

Please do not contact our Reservations team at this time as they are working diligently to contact all passengers affected by this announcement. All bookings affected will be contacted shortly in order of departure. We thank you in advance for your understanding and patience during this time and look forward to welcoming you back on board in the not too distant future.

29/06/21

Captain Cook Cruises WA services suspended over 4-day lockdown from 28th June 2021 to 2nd July 2021.

Following the recent State government advice issued today, 28th June 2021, all Swan River Cruises with Captain Cook Cruises WA will be suspended from 11:59pm 28th June 2021 until 2nd July 2021, pending further government advice.

Please do not contact our Reservations team at this time as they are working diligently to contact all passengers affected by this announcement. All bookings affected will be contacted shortly in order of departure. We thank you in advance for your understanding and patience during this time and look forward to welcoming you back on board in the not too distant future.


What are we doing to minimise the risk of COVID-19?

We have always had stringent and rigorous hygiene standards, cleaning procedures and health and safety practices. During this time, we have stepped our practices and procedures up even further. 

Our staff have been briefed and trained on appropriate hand hygiene and sanitising practices. We will continue to monitor and maintain these practices in accordance with the health advice to ensure we maintain these to the highest standards. 

All our operations have increased vessel, vehicle and room cleaning procedures and practices. Hard surfaces (such as tables, handrails, door handles, counters etc.) are being cleaned more regularly to minimise the risk. 

Where possible we have made additional hand sanitisers and cleaning stations available to our customers and employees to exercise good hand/hygiene practices. We have also placed hygiene communications in our vessels, vehicles, accommodation, food venues, shop fronts/counters/terminals from the relevant health authorities. 

Additional control measures we have put in place at Captain Cook Cruises WA include:

  • Capped the number of passengers per vessel to accommodate for social distancing practices 
  • An experienced cleaning team and additional training of crew members in cleaning procedures
  • Signage on best hand washing techniques and practices
  • Reinforced vigilance in hand washing throughout our properties 
  • An increased number of hygiene hand washing stations
  • Activating Safety Alert Bulletins

In the unlikely event that a customer or staff member presents with symptoms, where possible we will supply them with a mask and follow the instructions and recommendations from the Australian Government Health Department. Click here for more information.

What can you do to minimise the risk? 

Practising good hand and sneeze/cough hygiene is the best way to minimise the risk from COVID-19. You should:

  • Wash your hands frequently with soap and water for at least 20 seconds, before and after eating, and after going to the toilet.
  • Cover your cough and sneeze, dispose of tissues, and use alcohol-based hand sanitiser. 
  • If unwell, avoid contact with others. Consider deferring travel and seek healthcare advice.
  • Exercise personal responsibility for social distancing measures (stay more than 1.5 metres from people). 

If you are feeling unwell or want more information on the recommended personal control measures, visit www.health.gov.au

Future Updates

Captain Cook Cruises WA maintains close relationships with Government and Health Authorities and will continue to monitor the situation. We will provide further updates via this page and social media when available.