07/05/21
Captain Cook Cruises WA cruises to continue on Saturday 08/05/21 with no mask restrictions following State Government update on 06/05/21.

Captain Cook Cruises WA Swan River cruises will continue to operate as per standard schedules from Saturday 27th April 2021. However, the wearing of masks will no longer be compulsory following the State Government update on 06/05/21 advising that masks would only be mandatory on public transport and events exceeding the capacity of 1000 persons. For passenger comfort we will be managing capacity to ensure social distancing is observed. 

If you are travelling with us over this time, we recommend that you observe social distancing and practice safe hygiene. At boarding, proof of registration through the Safe WA app must be shown to crew, alternatively manual registers will also be available.

30/04/21
UPDATE - Restrictions apply on all cruises resuming from Saturday 1/05/21

Captain Cook Cruises WA will resume services as per standard schedules on our website from Saturday, 1st May 2021.

The following restrictions will remain in place until Saturday 12:01am, 8th May 2021:

  •  At boarding, proof of registration through the Safe WA app must be shown to crew, alternatively manual registers will also be available
  • Wearing of masks will be compulsory to board and must stay on for the duration of the journey unless food or beverages are being consumed

For passenger comfort we will be managing capacity to ensure social distancing is observed. We recommend that you practice social distancing and safe hygiene.

27/04/21
Swan River Cruises resuming on Saturday 1/05/21 following State government announcement of lockdown lifting

Captain Cook Cruises WA will resume services as per standard schedules on our website from Saturday, 1st May 2021. Restrictions may be applicable, pending further advice from the State Government. 

If you have an urgent enquiry regarding a booking over this period, please contact our team on (08) 9325 3341 or [email protected]

23/04/21
Captain Cook Cruises WA services suspended over 3-day lockdown from 24th April 2021 to 27th April 2021.

Following the recent State government advice issued today, 23rd April 2021, all Swan River Cruises with Captain Cook Cruises WA will be suspended from 11:59pm 23rd April 2021 until 27th April 2021, pending further government advice.

Please do not contact our Reservations team at this time as they are working diligently to contact all passengers affected by this announcement. All bookings affected will be contacted shortly in order of departure. We thank you in advance for your understanding and patience during this time and look forward to welcoming you back on board in the not too distant future.

What are we doing to minimise the risk of COVID-19?

We have always had stringent and rigorous hygiene standards, cleaning procedures and health and safety practices. During this time, we have stepped our practices and procedures up even further. 

Our staff have been briefed and trained on appropriate hand hygiene and sanitising practices. We will continue to monitor and maintain these practices in accordance with the health advice to ensure we maintain these to the highest standards. 

All our operations have increased vessel, vehicle and room cleaning procedures and practices. Hard surfaces (such as tables, handrails, door handles, counters etc.) are being cleaned more regularly to minimise the risk. 

Where possible we have made additional hand sanitisers and cleaning stations available to our customers and employees to exercise good hand/hygiene practices. We have also placed hygiene communications in our vessels, vehicles, accommodation, food venues, shop fronts/counters/terminals from the relevant health authorities. 

Additional control measures we have put in place at Captain Cook Cruises WA include:

  • Capped the number of passengers per vessel to accommodate for social distancing practices 
  • An experienced cleaning team and additional training of crew members in cleaning procedures
  • Signage on best hand washing techniques and practices
  • Reinforced vigilance in hand washing throughout our properties 
  • An increased number of hygiene hand washing stations
  • Activating Safety Alert Bulletins

In the unlikely event that a customer or staff member presents with symptoms, where possible we will supply them with a mask and follow the instructions and recommendations from the Australian Government Health Department. Click here for more information.

What can you do to minimise the risk? 

Practising good hand and sneeze/cough hygiene is the best way to minimise the risk from COVID-19. You should:

  • Wash your hands frequently with soap and water for at least 20 seconds, before and after eating, and after going to the toilet.
  • Cover your cough and sneeze, dispose of tissues, and use alcohol-based hand sanitiser. 
  • If unwell, avoid contact with others. Consider deferring travel and seek healthcare advice.
  • Exercise personal responsibility for social distancing measures (stay more than 1.5 metres from people). 

If you are feeling unwell or want more information on the recommended personal control measures, visit www.health.gov.au

Future Updates

Captain Cook Cruises WA maintains close relationships with Government and Health Authorities and will continue to monitor the situation. We will provide further updates via this page and social media when available.

13/02/21
Transitional restrictions lifted following State Government announcement on February 13th 2021.

Captain Cook Cruises WA will resume services on the Swan River as scheduled from Sunday February 14th 2021. For passenger comfort we will be managing capacity to ensure the 4sqm restriction is observed.

If you are travelling with us over this time, we recommend that you observe social distancing and practice safe hygiene. At boarding, proof of registration through the Safe WA app must be shown to crew, alternatively manual registers will also be available. 

If you have an urgent enquiry regarding a booking, please contact our team on (08) 9325 3341 or [email protected] 

We look forward to welcoming you on a beautiful Swan River Cruise and connecting you with an experience that creates a brilliant lifelong memory!

05/02/21
Reduced Captain Cook Cruises WA services resuming on February 6th 2021 following State Government announcement of lockdown finishing at 6pm, February 5th 2021.

Captain Cook Cruises WA will resume services on the Swan River on a reduced schedule from February 6th 2021. For passenger comfort we will be managing capacity to ensure the 4sqm restriction is observed. We thank you in advance for your understanding and patience as our Reservations Team works diligently to contact all passengers who are affected by our reduced schedule. 

If you are travelling with us over this time, we recommend that you observe social distancing and practice safe hygiene. At boarding, proof of registration through the Safe WA app must be shown to crew, alternatively manual registers will also be available. Wearing of masks will be compulsory to board and must stay on for the duration of the cruise/s. The above restrictions will remain in place until February 14th 2021 pending further advice from the State Government. 

If you have an urgent enquiry regarding a booking over this period, please contact our team on (08) 9325 3341 or [email protected] 

Stay safe WA, we look forward to welcoming you for a beautiful cruise on the Swan River and connecting you with an experience that creates a brilliant lifelong memory!

31/01/21
Services suspended following State Government announcement - mandatory 5 day lockdown from 6pm tonight.

Following the recent State government advice issued on 31 January 2021, all Captain Cook Cruises WA services will be suspended from January 31 2021 until February 5 2021 (inclusive). We thank you in advance for your understanding and patience as our Reservations team works diligently to contact all passengers who have been affected by this announcement. If you have an urgent enquiry regarding your booking please contact our team on (08) 9325 3341 or [email protected] Please note: Our ticketing office on Barrack St Jetty, Perth will be closed and therefore unable to service customers during this time. 

05/12/20
SafeWA App 

From 5 December 2020, SeaLink WA must maintain contact registers for WA Health Department COVID-19 contact tracing. Please download the SafeWA app from the Apple App Store or the Google Play Store before your departure.

If COVID-19 is detected in the WA community, contact registers help to protect us all by enabling the WA Health Contact Team to quickly identify and assist anyone that may have been exposed to COVID-19.

To help, the WA Government has developed a free app, SafeWA, which will provide businesses with a digital contact register system.

SafeWA is an efficient and safe way to record patron and visitor contact details where they can check-in, using the app.

Download the SafeWA app from the Apple App Store or the Google Play Store now.